Notation based on the Specified Commercial Transactions Act
| Seller | OUGI Inc. |
|---|---|
| Chief Operations Officer | Takaaki Ota |
| Address | 1st Floor Crescent Hills 4-13-9 Minamiaoyama Minato-ku, Tokyo, JAPAN 〒107-0062 |
| We do NOT offer direct sales at this address. Please make your reservation through our website. |
|
| Phone Number | (+81) 03-5544-8637 |
| We do NOT offer direct sales via this phone number. Please make your reservation through our website. |
|
| Email Address | contact@ougi-japan.co.jp |
| Business Hours | 10:00 - 18:00（Weekdays） ※Excluding Saturdays, Sundays, and national holidays |
| Additional fees / Extra charges | Customers are responsible for the communication costs associated with receiving the electronic ticket in the confirmation email and displaying the electronic ticket. |
| At the time of bank transfer, please be aware that the money transfer fees will have to be covered by the customer. | |
| Returns / Exchanges (Refund Policy) |
The terms and conditions of domestic travel apply. Local tour tickets cannot be canceled or refunded after purchase due to customer reasons. |
| Delivery time | Local tour tickets are valid on the tour date specified at the time of purchase. |
| Payment Methods | Credit Card |
| Bank transfer | |
| Payment Timing | Credit card payments are processed immediately. Domestic bank transfers must be made within 3 days of placing your order. |
| Sales Price | Prices are Listed on each product page. |
| Privacy Policy | It is subject to our privacy policy. |
| Licenses and Permits | Travel Industry No. 2-8418 |
Contact
Please send any enquiries to us via the contact form,
including tailor-made tours, interview requests and collaboration.